Apple products have one year international Apple Limited Warranty from date of purchase. In Saudi Arabia, customers benefit from an additional one year of coverage as per the Saudi Ministry of Commerce and Investment.
Please be sure to back up the data on your iPhone — either on your computer or using iCloud. Learn how to back up your iPhone, iPad and iPod touch
To service your iOS device, Find My iPhone will need to be temporarily turned off. In order to turn off Find My iPhone, you must know your Apple ID and Password.
If you are unable to turn off Find My iPhone, Apple cannot provide support services. This policy is in force to prevent unauthorized persons from servicing your device without your knowledge. If you don’t remember your Apple ID and Password, please go to iForgot.
Many issues can be resolved by updating the software on your iPhone. If you’re on iOS 5 or later, you can update over Wi-Fi or by connecting to iTunes on your Mac or PC. Learn how to update your iPhone, iPad or iPod touch
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AppleCare+ for extends your coverage to three years from the original purchase date of your device and adds up to two incidents of accidental damage coverage, each subject to a service fee.
AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call
AppleCare+ should be purchased when purchasing the device and on the same invoice. Read More
Mac, iPad, iPhone, iPod, AirPods and Apple Watch